The abrupt arrival of the COVID-19 pandemic has forced companies to scramble for different options to keep the operations running. It led to the rise of remote-work setups with the workforce using company-provided or personal devices, like mobile phones, for their tasks.
However, with more enterprises adopting smartphones to streamline business-critical functions, the line between work and personal life becomes thinner. This is why organizations invest in mobile archiver solutions that support multiple network carriers like AT&T to comply with regulations and protect sensitive information.
Once businesses implement the mobile archiver into their operations, it is vital to assess the solution’s effectiveness. One crucial step to check if the tool is successful for the business is evaluating the coverage. From AT&T message archiving, call monitoring, and MMS, the system should cover all types of mobile communication across various channels.
Another thing that companies should check out in their evaluation is if the tool is doing its job accurately. Mobile archivers should securely deliver all message-related contents from the employees’ mobile phones to the archive servers. These details should be adequately preserved and indexed to retrieve them if needed quickly.
Failure to integrate an effective mobile archiving solution into the operations risks the businesses from non-compliance with regulatory standards. A mobile archiver can prepare enterprises from audits and record requests and help prevent any legal consequences moving forward.
Moreover, the firms can secure their systems against malicious people that will try to exploit their business processes. Hackers can penetrate the companies’ security measures by using complex technology and phishing techniques to attack the mobile communication of the employees.